How a Personal Care Brand Recovered ₹6.7L from Removal Order Errors
- Category: Beauty & Personal Care
- Monthly Amazon Revenue: ₹4.5 Cr
- Number of SKUs: 167
- Fulfillment Model: FBA
Problem
The seller regularly initiated removal orders for slow-moving or aging inventory.
However, several units marked for removal were never returned or properly disposed, resulting in inventory losses.
Discovery
Good Reco analyzed:
- Removal Order Reports
- Inventory Adjustment Logs
- FBA Inventory Event Data
The system detected removal orders where 739 units were missing after processing.
Action Taken
Good Reco generated claims including:
- removal order IDs
- shipment reconciliation
- inventory movement records
Amazon verified the discrepancies and issued reimbursements.
Results
Recovered Amount: ₹6,74,200
Claims Filed: 19
Approval Rate: 88%
Time to Recovery: 52 Days
Key Takeaway
Removal orders are frequently under-audited by sellers, making them a significant source of unrecovered inventory loss.